Specialized Labor Requirements

  • US Government Clearance (Clearance process managed by ITH 3rd party partner or customer)

o Yankee White (project based)      

o Top Secret      

o Secret

  • Background Checks

  • Drug Testing

ITH Global Field Service Offering:

  • Administrative Simplicity

o All payments and invoicing are processed through ITH’s system as “regular” work in $USD

  • Level 1 Technology Services available in 83 countries

  • Data Center and Server Technology Services available in 46 countries

  • Licensed Electricians with 100% coverage of the US and Canada

Post- Sales Support

  • Advanced Technology Planning & Budgeting Services Advanced Technology Planning & Budgeting Services

Reactive Break/Fix Dispatch Services:

  • Mission critical service delivery with 2-4-8 hour-NBD service operations on a per call basis

  • SLA “flow downs” accepted

  • Custom skilled, certified and trained field force capability

Pre-sales Support:

  • Conference Calls, WebEx & Face-to-Face Meetings

  • Pre-Sales Engineering Technical Support

  • Professional Project Scope of Work Creation

  • Comprehensive Bill of Materials Creation

  • Project Financing

Professional Services:

  • IT Consulting Services

  • IT Network Assessment/Troubleshooting Services

  • IT Network Design Services

  • Predictive Modeling

  • Onsite Physical Site Survey's

  • Comprehensive IT Network Design Documentation Services

  • IT Network Hardware Staging & Configuration Services

  • Remote Off-Site

  • On-Site Customer Premise

  • IT Network Hardware Installation Services

  • Cabling & Power Infrastructure Installation Services

  • IT Network Performance, Optimization & Certification Services

  • Comprehensive IT Network Performance, Optimization & Certification

Documentation Services

  • IT Network Security & Regulatory Compliancy Audit Services

  • Project Management Services

Certification Required Services:

  • Tower Climbers

  • Lift Operations


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